Okay perhaps in this instance it wasn't believed or not, regardless there have been many times where people will make a statement and then people believe that statement to be true because there is no proof/counterproof.

I can agree with that. Unfortunately, the absence of proof isn't proof of anything.

Yeah, Cassandra can do that. I would say "from time to time," but it's quite common across the board.

Fair enough. I keep hoping for some official response back on the BSN but I welcome your input here nonetheless. =)

Assuming that is the case, it would be the community management's responsibility to change the community climate so this would no longer be a prevalent issue.

Ya can't fix stupid, but you can cultivate an environment wherein the majority of people would seek proof instead of listening to people who make stuff up.
Which again brings us full circle and to the point that BioWare needs to work on its community management.

The more engaged BioWare is, the less barriers there are between the team and the community, the more can average Joe and Jane empathize with BioWare and the less likely they are to assume the worst.

Hmmmm, this all sounds like the understanding of the role that dev posts play in the forums has changed. When I was hoping for dev posts to return to the BSN, it was not because I wanted more announcements an solid info. I totally get that these thing are very tightly controlled by marketing departments these days with release dates for info, embargoes for media and NDAs for employees. If we get a few new tidbits every now and then, that's great but it's not the main reason why I used to look for dev posts.
What I miss is rather to talk about either background of stuff that is already out, like when we used to talk about specifics of how the ME1 team thought technology in the universe might work (I remember a specific thread about holograms that as really fun) or just silly stuff like the whole joke thread that spawned Blasto (originally created by one of Patrick Weekes' forum posts). I can't speak for everyone but for me it's not about obtaining information but more about contact, a bit of insight in the dev process and the reassurance that maybe some of the stuff we post on these boards are seen and read.

Can't post in the Andromeda boards because there is nothing you can say? Just post in the ME2/3 boards instead, maybe in the "Little things that you just noticed" thread if there is something you remember from putting a little detail into the game that someone just mentioned. Stuff like that. I do realize that when starting this up right now, BW devs may get an undue amount of attention for every little post they make, no matter how insignificant the content but once people get used to the fact that not ever dev post must be a big revelation again, I think that you can find that interacting with the community can be a really fun thing to do. 'Cause let's face it, we are just about as crazy about your games as you are.

Sure, there are always going to be bad people with rude posts and unfair expectations towards the devs but I think that's just part of the general obnoxiousness on the internet and I think the best weapon here is to ignore.
Of course, for that to work out for the devs, one does need a strong community management team (preferably with volunteer mods from said community) who can keep away the worst offenders and just keep it a clean environment. Those guys are also the ones who should go into feedback and support threads, where you usually find the more frustrated people who have real problems that need to be solved. After all, it's not your job to appease the fanbase, it's your job to develop great games. However, if you have a fun and constructive interaction with the fanbase because you want to, than that is positive for both sides.

People may say that I am way too idealistic here but it worked in the past.

To change the way people think, would be something that I dont think a community manager could do. Regardless of if people were constantly interacted with. If someone posted a topic on the BSN that they had a friend who was part of an internet survey that asked if having playable Krogan (this is an example, ill once again state I basically have no information on next mass effect, as I do not work on the project). People would undoubtedly jump on it and take it as truth, because they want to believe it. The only way that would stop is if we step in (once again putting the burden on us). People likely would question it but it would be in the minority (in my opinion).

You want to know something personal, the time that I remember a thread the most clearly was the time, I got so fed up I quit the BSN and this was at the "height" of my developer interaction. This was when we had 5 people posting in a subforum quite often. (There was also a 12 page apology thread from the community about it, which was very touching)

Also whats fun, is googling your own name along with a product you worked 3 years on and one of the top results having this as a statement "that douche bryan johnson, that moderates the forums there, he’s a real piece of shit."

I am a simple man Rakia.

It's less about changing how people think as much as it's about creating a place that attracts people that actually do think.
And the biggest point in getting the team to engage with the community would be to to circumvent such hearsay as people would have the option to just ask BioWare, at which point it's more or less just a question of with how much ambiguity someone words the answer.

I suppose the anecdote would be during the ME3 times, more specifically the ME3MP subsection and quite likely during a Tuesday, aye? Because I can totally see that happening in that environment, which is its own kind because multiplayer communities are always more on the rough around the edges side of things.

As for that Google search result: haters gonna hate. Drink their tears.