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Post by TheRevanchist on Aug 26, 2015 18:52:42 GMT -6
OK, you've made some valid points as to why you prefer Reddit. However Reddit's formatting is not healthy, it is not conductive to long term or productive debates and discussions. How about you take all those features you like about Reddit, and apply them to the BSN? Not you, specifically, but Bioware in general. Add a Dislike button that hides Trolls posts, so the Community can do it's part to hide and censor the hate and vitriol. Don't be afraid to ban people. Don't be afraid of accused of "censorship". if the person is acting like a total douche, or very clearly broke the Forum rules, then the majority of us will understand. However part of the problem is the the Forum rules do not seem to be enforced consistently, they seem to be just vague enough for different Mods to interpret their meaning differently. If this is not the case, this is the perception many fans have. So perhaps re-write them to make it more clear to people.
I understand your professional experience gives us a view and perspective we lack, and that you are more restricted in things you are allowed to say. However, and this is just vibe I'm getting here. It seems like due to the past, the response from your end is to just stop trying altogether. That times have changed and this is just how things are, and there's no point in trying to change that environment. If that is in fact not what you are saying, I apologize. However if it is, then all I have to say to that is, many other communities are more liberal in their communication between Employees and fans. There are still places in the internet where what we suggest happens, and it mostly works. How can at least trying what we suggest we worse than just never trying at all, and just keep letting things go on like this? How is this preferable for anyone? Maybe it's preferable for your bosses, who care more about bottom lines and business than active community engagement. I know it can work BJ, there is proof out there that it can. The only limiter here, would be the willingness of employees on your end, and the Company policies of your place of employment. Chris Roberts and his group talk to the community non-stop, to the point of overload. They go through the design process, show us Bug Fixing, Have weekly Q&As, They make it clear that fan feedback is always secondary to Chris's vision of the final product and mostly everyone is fine with that. As I said, I know this situation is different, because it's Chris's company, and that's how he wants to engage the community. Weather or not people think their business model is ethical or not is irrelevant to my point. Active, Proactive community engagement can still happen in this new modern era. It can still happen. We can still sit down and just talk to each other. There is proof that this can work. It just depends on factors outside of your personal control. But if you truly want to improve the relationship with the community, you and those like-minded could perhaps try to get an internal movement going. To change the policies that prevent you from even trying, if such things existed to begin with.
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